How coaches can thrive in the future world of work

By 29th Jun 2018 Dec 13th, 2018 Leader as Coach
It’s man versus machine. How coaches can thrive in the future world of work.

It’s man versus machine. How coaches can thrive in the future world of work.

The Game On Leader as Coach journey contains a Knowledge and Ability phase, all supported by the expert Game On coaches in the workplace.

The World Economic Forum’s report on the Future of Jobs in what is termed the Fourth Industrial Revolution has provided illuminating insights about the skills that leaders globally require in order to survive and thrive in the future world of work. Faced with a rapid wave of technological change, workforce diversity and general fast-paced complexity, the leaders of tomorrow are under pressure to develop the skills required to stay relevant and effective. In this Fourth Industrial Revolution it will be man meets machine. People will need to display higher levels of critical thinking and creativity to compliment digital automation, artificial intelligence and other technological innovations.

The World Economic Forum supports the internationally respected Occupational Information Network (ONet), which points to a future demand for these critical basic process skills for leaders:


Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring Self and Others

Monitoring/assessing performance of yourself, other individuals or organizations to make improvements or take corrective action.

(Quoted from:

Interestingly, all three these critical basic process skills are developed as the leader embraces his or her role as a coach in the workplace. Coaching develops the meta skill of understanding, fueled by listening with the intent to understand. Coaching grows the ability of both the leader and employee to tap into their critical thinking skills, unpacking our intention versus what’s actually happening in reality, identifying the obstacles that are preventing reality from looking like our intention and then collaboratively brainstorming options and solutions to overcome the obstacles. The entrenchment of a coaching culture also encourages leaders to actively monitor and assess performance against goals or expectations set and be ready to address performance gaps immediately with the aim of taking corrective action or making improvements.

Leaders who are coaches and drive a culture of coaching in the workplace are empowered and equipped to display the necessary people skills to improve and accelerate the performance of their people in the future world of work. This ability of mankind to connect, collaborate, create and innovate will ultimately set them apart from the process-driven machines in the Fourth Industrial Revolution. Coaches can unleash the latent genius in their people – and there’s no computer programme in the world that can duplicate that.


World Economic Forum (2016) Global Challenge Insight Report: The future of jobs – Employment, skills and workforce strategy for the Fourth Industrial Revolution.  Available online at:

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